Frequently asked questions
How do I get my program after I buy?
Right after payment we email you a link to your library, where you can download your files. You can also sign in anytime with the email you used at checkout.
What format are the programs in?
Programs and guides are PDFs, and some include spreadsheet trackers. They work on phones, tablets and computers, and you can print them.
Do I need a gym or equipment?
Each product page says what you need. The 4-Week Home Workout Program is built for home training with little or no equipment.
How do I pay?
Checkout is handled by a secure international payment provider and accepts major debit and credit cards. We never see or store your card details.
Do you offer refunds?
No. Because digital products are available to download immediately, all sales are final. If you are charged twice or cannot access your files, contact us within 7 days and we will fix it. See our refund policy for details.
I lost my download link. What now?
Go to Sign in, enter your email, and we'll send you a new link to your library.
Is this medical advice?
No. Our programs are general fitness education. If you have a medical condition, an injury or are pregnant, speak to a doctor before starting.
Can I share my program?
Your purchase is for personal use. Please don't share or resell the files. That keeps prices low for everyone.
Questions about a program, your order or coaching? We usually reply within one working day.